“The variation observed has raised questions around consistency in resident care and value for money for CHC payments – and whether this has consequences for patient experience, wellness, risk and emergency /acute admission rates. This level of detail and insight has been invaluable in our conversations across all the commissioning bodies”Divisional NurseHealth Board, Wales
“The knowledge and relationships that have been developed through the 'Genie process' has enabled and supported innovations in role development and new models of care, allowed experimentation and review of alternative ways of working across organisational boundaries, and has promoted the sharing of best practice across a sector that often does not share data for fear of compromise of competitive advantage”Lead for Enhanced CareCCG
“The detail in the reports provided by Establishment Genie have been easy to understand, identified themes, highlighted good practice, confirmed utilisation of resources both in terms of staffing and facilities and have been innovative and highly relevant based on facts”Quality Assurance and Improvement NurseCCG
“Brilliant reading. I am taking it home to re-read! This will be invaluable in preparing for the CQC inspection, and I can share the benchmarking with my staff to show that our care levels are higher than most. We never see this level of information. Thank you so much”Care Home Manager and Registered NurseEngland
“I used the ‘home report’ and benchmarking to show CIW that my staffing levels were on a par with the other homes in the locality. It really helped us to change the direction and outcomes of the conversation”Care Home Manager
“GENIE is a fab tool. I particularly look forward to seeing improved outcomes for the people who are living in the homes.”Senior NurseCare Home Governance
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